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Belly Flop

https://www.podbean.com/media/share/pb-a9m55-f32baa
One of the greatest Guerrilla Marketing Fails of all time 😎

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The Power of First Impressions

November 23, 2020– A few months ago, I packed Luna into the truck and drove for about an hour and a half to deliver some books that were ordered to an establishment in a small town. It was a new account and I was so excited to chat with the owner of the store, talk about the new release, and see if perhaps we could collaborate in the future by cross-promoting each other.  I was also pumped to browse the items she offered, and I needed to do some shopping!

I arrived at the destination, books in hand and pushed through the front door. No one seemed to be around, so I took a few steps further inside. A woman popped up from behind the counter, and suddenly out of nowhere, there were four sales clerks. “Can I help you with something?” the woman asked, and I said, “Hi, I’m Lacey, and I’m here to meet Jane (name has been changed).” The woman paused, “Does she know you’re coming?” I said, “She sure does! I told her I’d be here today at 11, and here I am!” The woman shot me a glare and said, “What was your name again, and what are you here for?” I explained about the book order that I was dropping off and repeated my name.

The woman finally went to get Jane and returned to the counter to chat with the other workers about me apparently being wrong for waltzing into the place and asking to see the owner. Much to my amusement, the experience with the owner was worse!  I smiled and handed her the books. “Thanks,” she said and spun on her heel and left. I was dumbfounded. Was this actually happening? I stood in place for a moment to see if she was just putting down the books and then coming back. She never returned.

I left the store without looking around, without picking out the three birthday gifts I planned on getting, and without posting the collaboration on social media. I was so disgusted by the entire experience that I vowed never to mention the company by name; I unfollowed them on social media and basically washed my hands of the situation. By the time I had walked back to the truck, my phone had dinged with an email notification…it was from Jane. She said, “Thanks for dropping off the order. The books are great! I look forward to meeting you one day.” I laughed out loud. I emailed her back. I said, “You’re welcome. You already have met me; I was in your store five minutes ago.” My phone rang almost instantly, and Jane was on the other end, explaining that she didn’t know I was the owner etc. etc.

Here’s the thing, it shouldn’t matter if I’m the owner, the driver, the receptionist, the plumber, the janitor, or the intern…everyone deserves to be treated with kindness and respect. That company lost my business that day. They lost my contact, social media support, positive word of mouth advertising, and the wholesale discount I gave them for any future orders. I have no interest in dealing with that business or its employees ever again. First impressions matter! And so do second and third, and fifteenth. I have never felt more like an inconvenience in my life, and I’ve never felt that unwelcome before. It’s too bad because small businesses need our support more than ever. But save your pennies for the places that want to serve you with kindness and respect, the places that are eager to help you and that make you feel welcome.

Your company and your employees are an extension of YOU. You set the standard of care for your customers, and if you’re setting a bad example, why shouldn’t your employees do the same? It all starts at the top. And pleading ignorance is a lame excuse that no one will believe anyway, so don’t bother. Treat people how you want to be treated. It’s that simple. Your first impression can make or break your business!

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We Love You

November 19, 2020-We love working with our clients because they are the BEST! As a full-service publisher, we set out to help authors and businesses with their projects; from copywriting to blogging, social media content creation, author marketing and book marketing services, we know what to say and how to say it! Today I’d like to share with you some letters from our satisfied clients.  Please visit Joanne’s site https://frenchiepublishing.wordpress.com/ and check out her book, available in both English and French!

May 28, 2020

Dear Lacey, I want to thank you and Alex for helping me achieve my goal of publishing The Adventures of Carlos: Carlos Goes on Vacation. Thank you for your encouragement as well as for being there for me every step of the way. I will never forget the thrill of seeing my very first published book!

Lacey, Working with you has been an absolute pleasure, and I am so glad that our paths crossed! Making the investment to contract with Pandamonium Publishing House to self-publish my children’s book was a big decision, but it was also the best decision I made! Your professionalism, mentoring and guidance in publishing The Adventures of Carlos were impressive! As
you indicated in our early conversations, the goal of purchasing your firm’s marketing package is to teach the author how to self publish for immediate and future projects as well as the handling the book illustration process; not only did I learn and gain invaluable knowledge of the publishing world, but it also helped me develop some confidence in a field I knew nothing
about. Being a savvy and successful entrepreneur is surrounding yourself with highly competent individuals; Pandamonium Publishing House delivers on that!

Alex, My sincere thanks for making The Adventures of Carlos look so amazing! The way you captured the character of Carlos and brought him to life in the story was pure magic! I feel so fortunate to have had the pleasure of having you illustrate this story; I hope that we can work together again on the next book in the series, Carlos Goes to the Hospital.

It has been such a great experience working with you both! Thank you for welcoming me into your world at Pandamonium Publishing as well as that of published authors!
Sincerely,
Joanne

Joanne Kilkenny
Frenchie Publishing
WWW.FRENCHIEPUBLISHING.WORDPRESS.COM

We love being part of authors’ journeys, and it’s a pleasure to help with the process. Thank you for trusting us to bring your book to the world.

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Advice from a Publisher

November 18, 2020– Let’s take a page out of my own book Advice from a Publisher (Insider tips for getting your work published!) available here: https://pandamoniumpublishing.com/product/advice-from-a-publisher-insider-secrets-for-getting-your-work-published/

Q: I’m working on a couple of novels simultaneously, and I’m having a problem keeping things straight! I’ve mixed up my characters and plots in a few places during the story and am driving myself crazy! How do I fix this? 

A: Kudos to you for working on two novels! Don’t worry; it’s an easy fix.

  1. Sticky notes are your friend. Before sitting down to work on either one of your novels, take a sticky note and write the main character’s name in BOLD, BLACK marker. Stick it to the screen of your laptop. This is a visual reminder of what you’re working on and which character/book requires your attention.
  2. One thing per day. Section your week into specific days that you will work on each project. For example, I write Becoming James Cass on Monday, Tuesday, and Wednesday. On Thursday, Friday, and Saturday, I work on my other book, I am Jessica Westlake. It’s much easier to write on certain days rather than spend the morning of each day working on project one, and the afternoon working on project two. You’ll be less inclined to make a mistake…unless, of course, you’re like me and never know what day it is!

Please send me your questions! I love helping aspiring authors.  You can reach me at pandapublishing8@gmail.com.

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Breakdown

November 18, 2020-What are your goals as a writer? What are your financial goals as an author? What are your publishing goals? Many you will answer, but a lot of you won’t because you have no idea what they are. Goal setting can take us from poverty to prosperity, from frustration to fulfillment, and from stalling to success. If you haven’t written down your goals, do it now before we continue.

Let’s say that your financial goal as an author is to earn $1,000.00 a day. There are 24 hours in a day (and don’t tell me that you won’t work 24 hours a day, because technology allows us to make money while we sleep!) so, 1000/24=$41.60 per hour is what you need to hit your target. Wow, Lacey, $41.60 per hour is a lot of money! How can I possibly do that every day? Let’s break that down. If you made $1000.00 per day every day, then at the end of the year, you would have earned $365,000, minus taxes off that, and you’re probably around $140,000 per year, depending on where you live.

So, let’s use the $41.60 per hour. If we need to earn this each hour, we can look at how many book sales that would equal. If each book is priced at $14.99, you’d have to sell 3 per hour every hour.

Now, looking at the number 3…does that seem as impossible as the $1000.00 per day or even the $41.60 per hour? When you break down your goals into manageable chunks, NOTHING is impossible. No more excuses, no more I can’t mentality, get out there and make things happen. Listen, we have the ability to connect virtually with people right now more than ever before! If you have an online store, customers can order your products and services. You can pre-record social media posts and info about your products and schedule for them to run while you’re sleeping or on vacation or to reach new customers in different timezones. Goal setting allows us to reach targets and to focus our attention on small tasks that make a big difference to our bottom line.

Let’s use another example; we’ll say that your goal is to write an 80,000-word novel in 12 months. We’ll do the math again, 80,000/12=6666 words a month/30 days is 222 words per day. That’s it. Only 222 words per day. What’s your excuse for not finishing your book? Whatever you’ve accomplished up until this point in time is only a FRACTION of your potential.

I have an author on my team, Tonya Cartmell who has set an amazing goal of selling 1 MILLION copies of her book, The 12 Days of Rescue (which you can get here: https://pandamoniumpublishing.com/product/the-12-days-of-rescue/) and I have no doubt that she will reach her goal!

Math and hard work don’t lie. And whatever your goals are, they can always be broken down to show that they aren’t that intimidating! Don’t let big goals scare you, the bigger the better! They are more than manageable when you break them into easy, bite-sized chunks.

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Fact vs. Fiction

November 16, 2020-Reading and stories can be an escape from real life, a window into another world — but have you ever considered how new fictional experiences might change your perspective on real, everyday life? From Pride and Prejudice to Harry Potter, learn how popular fiction can spark public dialogue and shape culture. Lesson by Jessica Wise, narration by Emilie Soffe, animation by Augenblick Studios. Check out this video below!

 

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The Queen’s Gambit

November 13, 2020-I’ve been watching The Queen’s Gambit on Netflix; what a show! It’s so good, and I’ve never wanted to learn how to play chess more in my life than right now. If we look at the main character, Beth Harmon, we see why she’s so successful in her career. We can use her obsession with chess to inspire our own work ethic when it comes to writing and creating. Here’s how Beth made it big:

  1. She put in the work. Beth practiced playing chess each day for hours, and when she wasn’t playing, she read books, studied the greats, and played hundreds of hours of games.  We need to do the same and schedule our writing time and remain consistent on the path to our author goals. Imagine where you would end up at the end of the year if you started writing a few pages each day!
  2. She sacrificed. When people were partying, Beth was learning all she could about the game. She sacrificed time with friends and time spent doing other activities to perfect her craft, and sometimes we need to do the same to become successful authors.
  3. She had a network of support. Beth’s friends supported her; she had the support of her adopted mother, the janitor at her previous school who taught her how to play, and her previous roommate. She also had the support of people she played against, albeit not at first. You have so many people cheering you on as an author, and you are someone’s favourite writer. People are hoping for your success, buying your books, sharing your posts, and spreading the word about you.
  4. She was generous. Beth took care of those around her, especially her mother. She was generous with her winnings, and when her mother said she would manage her for 10% commission, Beth offered her 15%. Being generous to those who have helped us get where we are is important. We can’t do this alone as authors, and we should thank those who have believed in us from the start and pushed us to fulfill our potential.
  5. She believed in herself and her abilities. A lot of people didn’t believe in Beth, especially when she first started. But that didn’t matter, she believed in herself, and she refused to give up. The same thing happens to us as authors; people ask how we’re going to survive on an artist’s income, or are we sure that we want to write a book and be totally vulnerable to everyone who reads it. We must believe in ourselves and our abilities as artists. People will always have something to say, but it’s our belief in ourselves that matters most.

If you haven’t watched it yet, I hope you’ll tune in to The Queen’s Gambit. It’s a remarkable take on fulfilling one’s destiny and the work that needs to be done to get there.